Terms & Conditions

These Terms & Conditions govern your access to and participation in the Infinity Program, a group coaching and mentorship experience owned and operated by Jillian Murphy, LLC ("Company," "we," "us"). References to "Client," "you," or "your" refer to the individual purchasing or accessing the Program.

These Terms are incorporated into and supplement your signed Infinity Program Client Agreement. In the event of any conflict, the signed Client Agreement shall govern.

For legal notices and billing inquiries, contact us at: [email protected]

The Infinity Program is a premium group coaching and mentorship experience for entrepreneurs and business owners. The Program provides community access, live coaching, direct mentor access, and a structured training library.

Live Coaching Calls (4x per month)

• 3x Hot Seat 1:1 Coaching Calls with Jillian Murphy — open to any member who wants direct, personalized business coaching during the call.
• 1x Small Group Mastermind Call with special guests selected based on community need.

Community & Direct Access

• Direct access to Jillian Murphy via Slack for ongoing coaching, questions, and support, Monday through Friday.
• Access to a private community for peer support and networking.

Training Library

• Bio Revamp — Optimize your social profile to attract ideal leads.
• Pin Post Strategy — Build a high-converting pinned post.
• Lead Attraction Training — Ensure you are attracting the right clients.
• Sales Plan Creation — Develop a structured, repeatable sales plan.
• DM Bootcamp — Master conversation starters, re-sparks, and organic messaging.
• Lead Bootcamp — Identify and connect with your ideal future clients on social media.
• Sales Process Training — Learn the pivot from organic conversation to sales conversation, and when to initiate.

The Company reserves the right to modify Program structure, scheduling, guest speakers, or delivery format at its reasonable discretion, provided that the core deliverables described above remain substantially intact.

To enroll in the Infinity Program, you must:

• Be at least 18 years of age;
• Have the legal capacity and authority to enter into a binding agreement;
• Provide accurate personal and billing information at the time of enrollment.

Enrollment is subject to acceptance by Jillian Murphy, LLC. The Company reserves the right to decline enrollment at its sole discretion.

The Infinity Program requires a minimum commitment of six (6) months. By enrolling, you agree to remain in the Program and fulfill your full payment obligation for the entire six-month Minimum Commitment Period, regardless of participation level or personal circumstances.

Minimum Commitment Period

Your six (6) month commitment begins on the date your first payment is processed. You are financially and contractually obligated for the full investment amount for this period.

Ongoing / Month-to-Month After Minimum Term

Upon completion of the six-month Minimum Commitment Period, your enrollment automatically continues on a month-to-month basis and your payment method will continue to be charged at the agreed recurring rate, until you cancel in accordance with Section 6 of these Terms.

• All payments are processed electronically via ThriveCart or such other payment processor as designated by the Company.
• If a payment plan is elected, installments will auto-debit on the agreed schedule until the full Minimum Commitment investment has been received.
• For month-to-month access following the Minimum Commitment Period, your payment method will be automatically charged at the agreed recurring rate each billing cycle.
• You are responsible for maintaining a valid, active payment method on file at all times.
• Failed or declined payments will result in immediate suspension of Program access. Suspension does not release you from your payment obligation.
• If a payment plan extends beyond the active coaching term, all scheduled installments shall continue to auto-debit as agreed. Completion of coaching access does not cancel remaining payment obligations.

Pre-First Call Cancellation

If you wish to cancel before your first coaching call, written notice must be received at [email protected] at least 24 hours prior to that call. No refund will be issued; however, no Early Cancellation Fee will apply if proper written notice is received within this window.

Early Cancellation During the Minimum Commitment Period

If you cancel at any time after your first coaching call and before the six (6) month Minimum Commitment Period has been fulfilled, you will owe an Early Cancellation Fee equal to 70% of the total agreed investment for the Minimum Commitment Period, regardless of the number of calls attended or time remaining.

Upon cancellation, this fee is immediately due and payable as a lump sum. At the Company's sole discretion, you may be permitted to satisfy the fee by continuing your existing installment schedule until 70% of the total investment has been received. Any such accommodation must be agreed upon in writing.

Cancellation After the Minimum Commitment Period

After the six-month Minimum Commitment Period is fulfilled and your enrollment has transitioned to month-to-month, you may cancel your ongoing membership at any time by providing written notice of at least thirty (30) days to [email protected]. No refund will be issued for the billing cycle in which cancellation notice is received. You will retain access through the end of the paid period.

Default & Collections

If you fail to cure a payment default within five (5) business days of written notice from the Company, Jillian Murphy, LLC reserves the right to pursue all available remedies including collections, civil litigation, or referral to legal counsel. You will be responsible for all reasonable attorney's fees and collection costs incurred.

By enrolling in the Infinity Program and agreeing to these Terms, you acknowledge that initiating a chargeback or payment dispute with your bank or credit card issuer for any payment made under this Agreement — without first contacting Jillian Murphy, LLC in good faith to resolve the issue — constitutes a material breach of this Agreement.

In the event of a chargeback, the Company reserves the right to:

• Submit these Terms & Conditions and your signed Client Agreement as evidence of your contractual payment obligation;
• Immediately revoke your access to all Program content, calls, Slack access, and community platforms;
• Pursue the full outstanding balance, Early Cancellation Fee (if applicable), chargeback fees, and associated legal costs through collections or litigation.

Jillian Murphy, LLC does not guarantee any specific financial, business, or personal results from participation in the Infinity Program. Jillian Murphy is not a licensed psychologist, financial advisor, attorney, or business consultant, and nothing in the Program constitutes professional advice of those kinds.

Your results will depend on your individual effort, commitment, experience, skillset, current audience, market conditions, and implementation of strategies taught. Testimonials shared by the Company reflect the personal experiences of specific clients and are not representations of what any current or future client will achieve.

By enrolling, you agree that you are participating at your own risk and that you are solely responsible for any decisions and actions taken as a result of your participation.

By enrolling, you agree to:

• Engage with the Program, attend calls, and implement strategies in good faith;
• Maintain accurate and current payment information on file at all times;
• Conduct yourself with professionalism and respect toward Jillian Murphy, other community members, and all guests;
• Refrain from sharing your Program access, Slack access, or materials with any third party;
• Maintain confidentiality of personal and business information shared by other community members;
• Not use the Program or its platforms to harass, threaten, defraud, or violate the legal rights of any person.

All Program materials, content, training modules, frameworks, methodologies, branding, and related intellectual property are the sole and exclusive property of Jillian Murphy, LLC. You are granted a limited, revocable, non-exclusive, non-transferable license to access Program materials for your personal, non-commercial use only during the term of your enrollment.

You may not reproduce, copy, distribute, resell, sublicense, or share any Program material without prior written consent from Jillian Murphy, LLC. Unauthorized use may result in immediate termination of access and legal action.

By providing testimonials, you grant Jillian Murphy, LLC a perpetual, royalty-free license to use those testimonials in its marketing materials.

All proprietary information, coaching methodologies, business strategies, training content, and internal communications shared by the Company are confidential and intended solely for your personal use. You agree not to disclose any such information to any third party without prior written consent from Jillian Murphy, LLC.

Information shared by other community members within the Program's private spaces (including Slack) is considered private and confidential. You agree not to share, screenshot, or distribute such information without the explicit consent of the person who shared it.

You agree not to make, publish, or communicate any disparaging, defamatory, or materially false statements — publicly or privately, including on social media or review platforms — about Jillian Murphy, Jillian Murphy LLC, its programs, team members, guests, or affiliates, during or after your participation in the Program.

To the fullest extent permitted by applicable law, Jillian Murphy, LLC's total liability arising out of or related to your participation in the Program shall not exceed the total amount you have paid to the Company. In no event shall the Company be liable for any indirect, incidental, punitive, consequential, or special damages of any kind, whether in contract, tort, or any other theory of liability.

You agree to indemnify and hold harmless Jillian Murphy, LLC, its members, officers, agents, and representatives from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorney's fees) arising from your use or misuse of the Program, your breach of these Terms, your violation of any third-party rights, or your improper use of Program materials.

In the event of a dispute arising out of or related to these Terms or your participation in the Program, the parties agree to first attempt resolution through good-faith negotiation. If unresolved, the dispute shall be submitted to binding arbitration conducted by a single arbitrator applying the laws of the State of South Carolina. Each party shall bear their own costs and fees.

Intellectual property claims of Jillian Murphy, LLC are expressly excluded from mandatory arbitration and may be pursued through litigation. YOU WAIVE ANY RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION LAWSUIT WITH RESPECT TO ANY CLAIM COVERED BY THIS SECTION.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict-of-law principles.

Jillian Murphy, LLC shall not be held liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, war, natural disasters, pandemics, technical failures, power outages, governmental restrictions, or platform outages beyond its control.

Jillian Murphy, LLC reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective upon posting of the updated Terms to the Company's website. Your continued participation following any update constitutes your acceptance of the revised Terms.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. These Terms, together with your signed Infinity Program Client Agreement and purchase confirmation, constitute the entire understanding between the parties regarding the Infinity Program.